WeGuardMotors Privacy Policy
Your Data Protection
WeGuardMotors Limited (‘WeGuardMotors’ or ‘we/us/our’) is fully committed to safeguarding your information in compliance with the General Data Protection Regulations (GDPR). Under the Data Protection Act (DPA), WeGuardMotors Limited is the ‘Data Controller’ responsible for processing your personal data.
Your Consent
By providing your information on the WeGuardMotors Site (“Our Site”), you consent to the processing of your data by us and our agents in accordance with this Privacy Policy.
Information We Collect
When you use our site or interact with our customer service agents to obtain an insurance quotation, we may collect and process the following information about you (“Your Information”) for premium calculation and understanding your insurance needs. This includes:
- Information you provide during site visits, registration, online service use, subscription, quote requests, or product applications.
- Information provided to us by our partners, brokers, and affiliates with your consent.
- Information from your interactions with us via email, SMS, telephone, letter, or live chat.
- Data from the electoral roll register, credit reference agencies, and fraud prevention agencies.
- Details from the Claims Underwriting Exchange related to claims.
- Information about your driving license for entitlement confirmation, driving history, and motoring convictions through the DVLA.
- Details of site visits, including traffic data, location data, web logs, IP addresses, and other communication data, whether for our own purposes or otherwise.
Our Use of Your Information
We utilize Your Information as follows:
- Identifying product providers and arranging requested products and services.
- Calculating insurance quotations tailored to your needs.
- Contacting you and any referred individuals regarding your applications or inquiries.
- Processing and responding to your requests, inquiries, and complaints.
- Updating our records.
- Communicating with you about products and services.
- Analyzing trends, profiling, and conducting assessments.
- Carrying out audits and customer satisfaction research.
- Preventing and detecting fraudulent quotes, policies, and claims.
- Meeting regulatory compliance and reporting requirements.
- Developing and improving our services and notifying you of service changes.
- Enabling third parties to perform the above tasks on our behalf.
Sharing Your Information
We may share Your Information in the following ways:
- Using agents and service providers to process your data on our behalf.
- Sharing information with third parties as part of the process of selling one or more of our businesses.
- Never sharing your information with third parties for marketing purposes without your express consent.
- Transferring your information to partners, brokers, or third parties (e.g., insurers) for assessing and processing your applications.
- Sharing your information with associated companies within our group.
Data Storage
In certain cases, Your Information may be transferred, stored, and processed by us, a service provider, or a third party in another country, including those outside the European Economic Area.
All data you provide to us is securely stored on our servers hosted by an ISO Accredited Data Centre supplier. This Data Centre does not transmit your data outside the UK.
Your Rights
You have various rights concerning your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request corrections to inaccuracies in your data.
- Right to Object to Direct Marketing: Ask us to stop processing your data for direct marketing.
- Right to Data Portability: Request data transmission to another provider.
- Right to Erasure: Request deletion of your information.
- Right to Complain: Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not adhered to your rights or have concerns about data handling.
Contact Us
For inquiries about this privacy policy or exercising your rights, contact our Data Protection Officer at: dpo@weguardmotors.com or write to us at:
External Links
Our Site may contain links to partner networks and affiliates’ websites. These sites have their own privacy policies, and we do not accept responsibility for their policies.
Policy Updates
We may update this Privacy Policy periodically. Please check Our Privacy Policy regularly for updates. Last updated 26 January 2023.
If you have privacy concerns, contact us through our online contact service.
Security
WeGuardMotors employs Secure Server Certificates to ensure the security of your application information, including credit or debit card details, which are not stored.
